how to contact virgin media by email

To find out more about the Community check out our Getting Started guide. Thank you for posting. 15:20. Hi Graham thanks for your reply. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right . Click Mark as Helpful Answer or use Kudos to say thanks, on The provider is also active on Facebook, where you can post a message seeking help or advice. If you require an installation that will require such as a satellite dish, new sockets or other structural changes, you may need to check with your landlord or landlady first. Registered in England with number 02591237. Broadband, TV and phone customers should then press 1, mobile customers should press 2. I can certainly appreciate your frustration with that. Contact us. 14:33 I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. While Virgin Media does offer live chat as a way to get help, they also have a phone number. From a Virgin mobile or landline: 150. 26-01-2022 When outlining your issue, be sure to include what the problem is, how long it has been going on for, and what the circumstances were surrounding it's onset. They certainly are! I'm trying to set up a new email address on my account. If you want to know more, the updated sections are 6.6 - 6.9. D01 C9W8 09:44. Virgin Media offers its customers a range of ways to get in touch, from phone numbers to social media. Mon-Sat 9am-5pm. 11-09-2022 If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Once your VM broadband account is closed you should get 90 days use of the email address before it is closed down. Within Canada 1-888-999-2321 Or dial 611 from your Virgin Plus phone. Sign up today. 07-07-2022 on You can also text Virgin mobile for free on 07533 016 422. Thank you so much for your post and welcome to the community forums, it's great to have you here. ", Re: Manage other My Virgin Media accounts, https://www.virginmedia.com/my-virgin-media/forgotten-details/password. These lines are also open seven days per week, from 8am to 10pm. . Cookies used for marketing and advertising purposes. 4. 11:54, Thanks for joining me on PM and allowing me to sort this for you , Just to update this thread, this was sorted via a password reset and virus scans being ran . As with most Irish media and broadband companies, Virgin Media support is available to access over three main social media channels. on 09:05. Virgin Media have recently changed the way you reset the password for a secondary email account. Virgin Media's customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. The best way is to get in touch with them directly. Check when your contractual minimum period is over. They can look at options outside of the bundle deal for you. 1. When you're in a bundle, changing any service within that bundle can cause you to lose any bundle discounts so due to this, you'd need to speak to the team. online chat not working. discarded) is currently being delivered to your Inbox then consider creating a filter rule similar to the following where miscreant@example.com should be replaced with the email address you wish to never see.-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media . ?I want to open a new email address not close my Virgin Media account.That being said I really, really have on a few occasions over 18 years.The only relevant part to me in the whole reply was, "The ability to add additional emails has currently been removed, my apologies for any inconvenience this may cause. You can also complain by writing to Complaints, Virgin Media, Sunderland, SR43 4AA. This must have been coincidentalI have one box with a line going to house(cable ?) It takes me to a box with two bars, your email address and the second bar is your password. 09:38. Possibly. human). We compare deals for new customers looking to switch and save. Virgin Media does not have a customer service email address. To confirm, have you been able to try different web browsers? You do need to sign up for an account but we haven't seen a request for card details previously when setting up a BQM. Call Connection Service. Enter the secondary email address and password into this sign in page https://virginmedia.com/my-virgin-media. I am so sorry that you have faced this issue with your email, I will pop you a Private Message so we can take a look for you. Click Mark as Helpful Answer or use Kudos to say thanks, on online chat not working, Re: How do customers contact Virgin Media? Sales service for mobile 0800 064 3820. With our free tools, you can check out the . New around here? The next best way to talk to their customer support team , according to other Virgin Media customers, is by calling their 01256 752 0002 phone number for their Customer Service department. If you have mobile with us: - Check your allowances and track your minutes, texts and data usage. Alternatively, if you have a UK Virgin Media phone, you can just dial 150 between 8 AM and 10 PM to talk to a representative. If you're looking to access your TV, broadband and phone account including your email, sign in here. Its headquarters are in Hook, Hampshire, United Kingdom. Learn more, Have I helped? These forms generally require their users to input a range of basic information such as their name, contact details, address, query type and contact purpose. on Using the information provided on our website you can Call Virgin Media on the contact number above, send an email or write to customer services. I can access the page that indicates the other secondary emails linked to my VM primary account, but like others, have only the option to delete my account. 15:38. For some reason, I cant now access this email from my iPhone as the password is incorrect. 13-07-2022 If this ever happens to you again we have information on how to deal with fraudulent calls here. While calling tends to be the most efficient and effective means of getting in touch with a company, nobody enjoys being held in a call queue or enduring the dreaded hold music. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/v4-460px-Contact-Virgin-Media-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/aid10172561-v4-728px-Contact-Virgin-Media-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"